We know you're excited to start wearing this product from TipTopEco, so we'll get it to you as soon as possible!

Orders are processed for shipping within three business days. Then, shipping to Ireland, Great Britain, and the European Union normally takes an additional seven to fifteen business days. Shipping to the rest of the world usually takes an additional ten to thirty business days. This means that the average length of time it takes for orders in Ireland to make it from our fulfilment centre in Lithuania to your doorstep is about ten business days!

Shipping is by registered parcel postal service, which means you'll be able to keep up with the location of your package. You'll receive tracking information once we've dispatched your package from our fulfilment centre, and you can track it through your order status page or using the tracking details on the postal service website.

We're so sorry, but unfortunately this item does not qualify for returns, exchanges, or refunds.

We normally don't accept returns on underwear, tights or earrings, this is for hygiene reasons. However if your product arrives defective, damaged or if we sent you the wrong one, please get in touch with us at hello@moonbehindthehill.ie and we'll gladly help you out with an exchange or refund!