We know you're excited to start wearing this product from TipTopEco, so we'll get it to you as soon as possible!

Orders are processed for shipping within three business days. Then, shipping to Ireland, Great Britain, and the European Union normally takes an additional seven to fifteen business days. Shipping to the rest of the world usually takes an additional ten to thirty business days. This means that the average length of time it takes for orders in Ireland to make it from our fulfilment centre in Lithuania to your doorstep is about ten business days!

Shipping is by registered parcel postal service, which means you'll be able to keep up with the location of your package. You'll receive tracking information once we've dispatched your package from our fulfilment centre, and you can track it through your order status page or using the tracking details on the postal service website.

We hope you love our products as much as we do, but if for any reason you're not completely happy with this product when it arrives, you can return it to us up to 14 days after the delivery date.

Before returning the product please contact our customer service team who will advise you how next to proceed. Once you have initiated the return with our team, simply return the item to us in its original packaging, with barcode tags attached and we will issue a full refund (excluding original delivery charge) on receipt of your item. The product must be returned to us undamaged, unworn and in the same state it was sold to you.

We offer a free drop off parcel returns service to Irish based customers via DPD's Drop Off Points and most EU based customers via UPS Access Points. If you can't avail of our free drop off returns service you must return the item via a tracked courier service (not postal) at your own expense. Customers outside the above listed countries must return items at their own expense.