We know you're excited to get your hands on this product, so we'll get it to you as soon as possible!

We process orders as quickly as possible, and we're always working to get your purchases shipped as soon as we can. This item is held at our fulfilment centre based in Valencia, Spain from where it will be processed and shipped directly to your door.

Orders normally take 24 to 48 hours to process during business days, but please know that on very busy days it may take longer. Orders placed before 11am will usually be processed within 24 hours. Once your order is processed for shipping your item will be shipped by a tracked courier or postal service and delivered to Ireland and Europe within 4 to 6 business days, depending on your location.

On average most orders sent from our location in Valencia, Spain are received to locations in Ireland 1 week from the date of your purchase!

We're so sorry, but unfortunately this item does not qualify for returns, exchanges, or refunds.

We normally don't accept returns on underwear, tights or earrings, this is for hygiene reasons. However if your product arrives defective, damaged or if we sent you the wrong one, please get in touch with us at hello@moonbehindthehill.ie and we'll gladly help you out with an exchange or refund!